The heart of all platform configurations is our Casino Manager, a state-of-the art management and administration package. Much more than a simple reporting tool, the Casino Manager keeps your gaming site organized and operating smoothly, providing many different tools and reports to streamline day-to-day administrative and support tasks. The user interface design is intuitive to learn, quick to navigate, and allows support staff to concentrate on the job of managing the players and minimize operating costs.

Extensive usability reviews in real-life situations have guided design and implementation, resulting in the most extensive, powerful, yet easy to use game reporting and administration system available anywhere.

Our Casino Manager features a fully web based interface to simplify administrator access. Designed from the ground up as a secure, high availability back-office system for gaming applications, it is both expandable and user friendly. Management, marketing, and reporting functionality is extensive and GAAP compliant, with built-in facilities for multi-currency, third party audits and regulatory reporting. Some of the key functionality of the system are detailed below.

Intelligently designed financial reporting greatly reduces the amount of time required to generate common reports, with integrated controls allowing data to be sub-analyzed into appropriate periods as necessary. With almost all data in the reports hotlinked to important, associated information, detail is always just a click away. All reports can be dumped to a local spreadsheet or database compatible file for further analysis as required. Built in auto-reconciliation controls between the main transactional and game databases ensure data consistency and immediately highlight potential issues for prompt resolution.

Game reporting recognizes that different situations require different types of report. Comprehensive real time reporting is provided by game or player, by summary, session-by-session, and detailed event-by-event basis. Automatic Game Auditing provides real-time statistical analysis of individual game results and highlights. Detailed player game history reporting provides both a text-based and graphical representation of game state for every play, making player dispute or query resolution quick and easy.

Casino Manager features an event driven engine, with events displayed in a real-time administrator customizable alert log, with optional visible and audio alarms. Support administrations are alerted of significant occurrences as they happen. As with all reporting, drill-down detail behind any alert is a click away. Alert technology combines with ease of reporting to maximize support efficiency and allow administrators focus on gaming site management.

Please contact us for more information, or to arrange a full back-office demonstration.